CISL support status for the holidays

December 21, 2020

CISL’s Consulting and Help Desk services will be closed on Christmas Day and New Year’s Day so staff members can celebrate the holidays. We will respond to help requests that are submitted on the holiday weekends on the following regular business day.

Users should report any critical system problems during those times by calling 303-497-2400 or by submitting a ticket through the NCAR Research Computing support portal.

As usual, the Cheyenne and Casper systems and CISL-supported data storage systems will remain in operation. Users are encouraged to continue migrating data holdings from HPSS and to schedule other jobs as needed.